Latest review first
My Easy Climber stopped working and it took them TWO WEEKS to get back to me with a phone call after I had left several messages, both recorded and with people. I even called and spoke to my Salesman. He said he would call them. That didn't do any good. It still took...Read more
Company wrote 0 public responses to the review from Nov 27.
I called the repair department and it took days for them to have someone call me. When that person called, he was very rude and was trying to get me off the phone in a hurry. The bottom line is that he said our warranty had expired (which was true) and that it would...Read more
Company wrote 0 private or public responses to the review from Nov 26.
Easy Climber - You should be ashamed of yourself for doing what your doing
Stairs are not working and your *** poor company won.t fix no service man in pgh .but you F IN GOT PAID .WELL YOUR COMPANY WILL GET BAD REVIEWS FROM THE GOOD PEOPLE OF PITTSBURGH YOUR COMPANY SUCKS ***
Company wrote 0 public responses to the review from Nov 15.
Easy Climber - Pissed as well
I had my easy climber installed end of May 2017. Last Thurs 11/8/2018 it stopped at the top and quit. Two brand new batteries still nothing. Called for service they said no warranty. Supposed to be life time limited parts. The closest repairman is in maryland. I live on Pittsburgh Pa. Csnt find snyone to fix it snd we still owe 4000 dollars
Company wrote 0 public responses to the review from Nov 14.
Our Easy Climber stairlift stopped working on 1-2-18 after emitting a loud "bang". I immediately started called the company that installed the stairlift, Aging in the Home Remodelers (AIHR) of Littleton, CO., and they provided a telephone number to call for service...Read more
Company wrote 0 private or public responses to the review from Oct 27.
- Installation company
We are very displeased with the service. One of the stair lifts quit working. They sent out repairmen charged for 9 hours travel time and 1 hour service plus two new batteries. We were told the batteries should last two years. They said it was my fault it wasn,t...Read more
Company wrote 0 private or public responses to the review from Sep 27.
Wish I would have read these reviews before purchasing. Stair lift will not work and cannot get a technician to come and repair. I am getting ready to contact an attorney. This company is the pits. Paid $27,000.00 for it and its junk. Only had it for 5 months.Read more
Company wrote 0 public responses to the review from Aug 06.
We have a repair needed on a stair lift that we've had about a year and a half now, the replacement part needed was ordered and received promptly however we are still waiting for a service technician to actually come or call for that matter to set up an appointment for...Read more
Company wrote 0 private or public responses to the review from Jul 26.
I contacted Easy Climber and set up an in-home estimate. The estimator was Joseph Tobey. He came into my house and took note of the nick nacks. He took measurements and proceeded to tell me that the estimate and video could take up to 90 minutes. I told him I have seen...Read more
Company wrote 0 public responses to the review from Jun 13.
I didn't like
- Customer service
- Total disregard for elderly
My next door neighbor has only has his Easy Climber Elevator for apprx. 6 months and his quit working. Having a hard time getting service to look at it (as well as answering the phone!) You would think that the amount he paid for it they would want to make sure a 91...Read more
Company wrote 0 private or public responses to the review from Jun 02.
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