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I saw the Easyclimber elevator advertised,in the AARP magazine and thought if they endorsed it I should look into it. I called the company and got all kinds of promises. The could install in 2 days after it was scheduled. They would take care of everything. When it...
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1.8
I didn't like
  • Attitude on the phone and disregard for my problem
  • Awlfull
#1190282
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Got about 15 calls in a 5 hour period because I had had to fill out information in order to proceed. Right after I got home she called again. She kept trying to get me to set up an appointment with their "technician", who could then answer all my questions. I was on...
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1.0
#1181806
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Your ad says to call 1-888-788-3293. Try it!! If that's an indication of your Customer Service, you should not be in business. Rule One: Make sure the mailbox is set up. Rule Two-Oh Wait, no Rule Two, you'll be out of business because of Rule One incompetence. I wanted...
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1.0
#1178545
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First I called the contractor line as I will be my own GC for the house we are designing never called back. Made the mistake of calling the retail line. He wanted to start his sales pitch immately. I stopped him told him size of house , high basement walls would be. He...
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4.0
#1175748
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My easy climber chair broke today and I called the number provided to call. All I got was call DelStar at....... extn ..... When I called all I got was a recording and there was no option for entering an extension. I called Easy Climber back to confirm the number and...
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Anonymous
Njc

I called easy climber to get some information. I spoke to a david..To make a long frustrating story short. He was very rude, insulting and unprofessional...to the point I hu...

#1158624
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60 days ago (Oct 27) we contracted with Easy Climber (Lakewood, CO) for a residential elevator (looks great in brochure) - they said possibly by Thanksgiving - surely by Christmas. However - still has not happened (Dec 28) We gave them ten grand weeks ago. After...
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Anonymous
PaulR

Never. Ever. Give a contractor, manufacturer, salesperson etc. substantial or total payment up front for a promise of goods or services in the future. In California, payment t...

#1156897
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I am sick of these people paying spammers to send their unwanted ads to me. NEVER trust a company that uses spam to annoy people that never asked for any info. I for one will NEVER use or buy from anyone that uses spam to send me anything!!!! Further... If I currently...
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#1125191
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Easy Climber - Great company and service

4.4
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
Had Easy Climber come give me an estimate becaise i did the research and I am disabled vet on limited income. The sales rep was polite and was very proffesional. I wanted a life time warranty and no service fees. Other companies were a one year warranty on motor only. I wanted local company and local installers. I highly recommend this great lift!
4.4
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Warranty
Website
#1121150
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If you dont mind a salesperson comjng into your home and giving you a migraine headaches after repeating the sales pitch several times (i get it) , then this is the company for you. (But not for me). After reading these evaluations, i am 100 % certain that im not the...
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1.0
#1117857
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Easy Climber - Unhelpful phone sales, treated me like "The Idiot Wife"

Just sad that in today's age with our busy life's and clearly medical issues we are dealing with, or we would not need an elevator, that Easy Climbers rep chooses to hire push, arrogant, disrespectful sales reps rather than someone that could just be kind and helpful. Glad I know now, I'd sure not make a call or give them my info if I were you.
#1107207
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