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We are very displeased with the service. One of the stair lifts quit working. They sent out repairmen charged for 9 hours travel time and 1 hour service plus two new batteries. We were told the batteries should last two years. They said it was my fault it wasn,t...
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2.0
#1367599
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Wish I would have read these reviews before purchasing. Stair lift will not work and cannot get a technician to come and repair. I am getting ready to contact an attorney. This company is the pits. Paid $27,000.00 for it and its junk. Only had it for 5 months.
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Anonymous
Bob

$27,000 is not cheap! for starters. You can get elevators from reliable firms for a little over half that. Nicer ones, too. I'll be sure to keep light years away from this fli...

1.0
#1322871
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We have a repair needed on a stair lift that we've had about a year and a half now, the replacement part needed was ordered and received promptly however we are still waiting for a service technician to actually come or call for that matter to set up an appointment for...
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1.3
#1313370
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I contacted Easy Climber and set up an in-home estimate. The estimator was Joseph Tobey. He came into my house and took note of the nick nacks. He took measurements and proceeded to tell me that the estimate and video could take up to 90 minutes. I told him I have seen...
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Anonymous
jessie

This is the weirdest business model. They want all your information and refuse to provide any information when learn that we are installing in new-build. 2 months and 3 attemp...

Anonymous
Bob

I'm single (no spousal unit) simply because I never cared much for girls and I am afraid of alimony. Thanks. I'll skip these creeps for this and many other reasons I've noted ...

1.0
I didn't like
  • Customer service
  • Total disregard for elderly
#1279563
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My next door neighbor has only has his Easy Climber Elevator for apprx. 6 months and his quit working. Having a hard time getting service to look at it (as well as answering the phone!) You would think that the amount he paid for it they would want to make sure a 91...
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Anonymous
Comp

Inadequate info. Manufactured, distributed, sold, installed by whom ? Climb right up that ladder with Certified Mail return receipt requested as your guide. You must find the ...

#1270383
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After several work orders,( replacement of two master control boards), the equipment has not worked properly since it was installed. The contractors refers all work orders to the supplier (Canadian) and the installer has given up and referred us back to the contractor....
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1.0
I didn't like
  • Failure to fix the problem
#1252106
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From The day that the Easy climder was installed i've had nothing but trouble With this devise ranging from unable to transit up or down with anything on your lap or in your hand will fall and roll all the way to bottom of stairs. Sales rep. stated most seniors use it...
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1.0
#1225724
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I would not recommend Easy Climber either. I ordered 2 stair lifts and told the salesman I wanted the pretty white one. He was new in that line of products and didn't tell me till after they were installed that they only come in tan in the Midwest. So, if I lived on...
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1.0
I didn't like
  • Quality of product
#1225565
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Easy Climber - Stairlift

My chair broke down after 4 days. Was supposed to be fixed by end of the week. Did not happen. I called and yold them to come get it. They ssid they don't do that. I dont even have my bill yet, which i won't pay. Maybe then they eill5 come get their junk. Customer service is very rude. They couldn't care less about their product ir customer.
#1216758
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I would like to install an elevator to my guest apartment and called to speaks Marion extension 3017. I made an appointment but when she found out my husband was not going to be present she cancelled the appointment and told me they would not come out unless he was...
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#1216596
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